How to Order
You can order our research via two routes, either
conventionally by telephone or email, or through our online store.
The latter allows you to download research immediately against payment
by credit or charge card. In the case of regular orders by telephone
or email we can usually invoice you.
To download your research now click here.
The store will open in a new browser window, enabling you to refer
simultaneously to the main site while ordering should you need to
Otherwise telephone or email, telling
us the product required and your delivery details. These should
include your name, company name, delivery address, telephone number,
and an email address. Payment can be made at the time of ordering
by credit card (American Express, Mastercard or Visa), or in most
cases we can invoice you. Contact customer
service with your order now.
Our research is subject to value added tax at 20%.
Clients within the European Union but outside the United Kingdom
can avoid this tax by supplying their value added tax registration
number. Orders from outside the European Union are tax free.
Delivery is free, usually via email. Orders are usually
fulfilled on a same or next day basis but this is not guaranteed.
Clients with time-sensitive requirements who find the office closed
when they call are advised to email their order to customer
service. Mail to this address is often checked outside
terms and conditions
All research is copyright and is supplied with a site
licence allowing unrestricted use at a single geographical location
only, unless a package specifying multiple sites has been purchased.
The licence allows the making of unlimited print-outs or loading
research onto laptops as long as these remain in the possession
of employees employed at the site. Employees means persons on the
payroll and does not include consultants or the staff of financial
or other business partners. All other types of copying, reproduction
and distribution of Dodona research are prohibited except where
falling under the doctrine of fair use.
Further information can be obtained from our customer