How to Order
Ordering is simple. Tell us the product required
and your delivery details. These should include your name, company
name, delivery address, telephone number, and an email address.
Payment can be made at the time of ordering by credit card (VISA,
MasterCard or AMEX) or in most cases we can invoice you. Contact
customer service
with your order now.
tax
Our research is subject value added tax at 17.5%.
Clients within the European Union but outside the United Kingdom
can avoid this tax by supplying their value added tax registration
number. Orders from outside the European Union are tax free.
delivery
Delivery is free, usually via email, although in the
increasingly rare case of technical difficulties research can be
delivered on physical media. Orders are usually fulfilled on a same
or next day basis but this is not guaranteed. Clients with time-sensitive
requirements should telephone to secure earliest possible delivery.
terms and conditions
All research is copyright and is supplied with a site
licence allowing unrestricted use at a single geographical location
only, unless a package specifying multiple sites has been purchased.
The licence allows the making of unlimited print-outs or loading
research onto laptops as long as these remain in the possession
of employees employed at the site. Employees means persons on the
payroll and does not include consultants or the staff of financial
or other business partners. All other types of copying, reproduction
and distribution of Dodona research are prohibited except 'fair
use'.
Further information can be obtained from our customer
service department.
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