How to Order

You can order our research via two routes, either conventionally by telephone or email, or through our online store. The latter allows you to download research immediately against payment by credit or charge card. In the case of regular orders by telephone or email we can usually invoice you.

To download your research now click here. The store will open in a new browser window, enabling you to refer simultaneously to the main site while ordering should you need to do so.

Otherwise telephone or email, telling us the product required and your delivery details. These should include your name, company name, delivery address, telephone number, and an email address. Payment can be made at the time of ordering by credit card (American Express, Mastercard or Visa), or in most cases we can invoice you. Contact customer service with your order now.

tax

Our research is subject to value added tax at 20%. Clients within the European Union but outside the United Kingdom can avoid this tax by supplying their value added tax registration number. Orders from outside the European Union are tax free.

delivery

Delivery is free, usually via email. Orders are usually fulfilled on a same or next day basis but this is not guaranteed. Clients with time-sensitive requirements who find the office closed when they call are advised to email their order to customer service. Mail to this address is often checked outside office hours.

terms and conditions

All research is copyright and is supplied with a site licence allowing unrestricted use at a single geographical location only, unless a package specifying multiple sites has been purchased. The licence allows the making of unlimited print-outs or loading research onto laptops as long as these remain in the possession of employees employed at the site. Employees means persons on the payroll and does not include consultants or the staff of financial or other business partners. All other types of copying, reproduction and distribution of Dodona research are prohibited except where falling under the doctrine of fair use.

Further information can be obtained from our customer service department.